Quick, caring, discreet & Professional
RELEASE THE THINGS THAT NO LONGER SERVE YOU
CREATE NEW SPACE
MAKE SOME MONEY
TREASURE THE TREASURES.
LIGHT UP YOUR LIFE
About
Lose The Baggage is a Melbourne-based family business offering specialist decluttering, organising and valuation services. We work with homeowners, families managing estates, downsizers, presale vendors and anyone carrying the weight of too much stuff and not enough time to deal with it.
What sets us apart is simple: we understand both kinds of value. What something is worth on the market: and what it means to the person who owns it. That combination of practical expertise and genuine human understanding is at the heart of everything we do.
THE SSSD METHOD
Every Lose The Baggage job follows our four-step process. Stash. Sell. Share. Dump. It keeps things moving, nothing gets missed and you always know where you stand.
STASH What stays. We help you identify what belongs in your life and find it a proper home.
SELL What has value. We assess, advise and can manage the sale process on your behalf.
SHARE What brings joy to others. Whether it goes to friends, family or charity, good things find good homes.
DUMP What goes. Rubbish removal handled cleanly, responsibly and completely.
FIRST HAND EXPERIENCE
We have been in your shoes. More than once.
Dealing with a deceased estate is one of the hardest things a family faces. You are grieving, you are exhausted, and suddenly you are standing in a home full of a lifetime of belongings: with no idea where to start and often very little time to do it. We have lived that experience firsthand. We know the overwhelm. We know the guilt of letting things go. We know how hard it is to tell the difference between what has real value and what is simply hard to part with.
We have also been through the chaos of vacating a long-term rental at speed: years of accumulated life, decisions that cannot wait, and the clock ticking. It is rough. There is no other word for it.
But it can be done. Calmly, carefully and with the right crew beside you. That is exactly why we started Lose The Baggage: because we wanted to be for others what we wished we had for ourselves. Naturally these life changing experiences have taught us lessons, on how to do this most efficiently.
Decluttering & Organising
Full property declutters: room by room or whole home
Presale clearouts: preparing homes for market, working alongside agents and stylists
Downsizing: supporting families making the move to smaller spaces
Deceased estates: handled with care, discretion and full practical support
Long-term rental vacates: fast, thorough and stress-managed
Office and small business declutters
NDIS participants: patient, discreet support for creating calmer, safer and more manageable home environments
Selling Your Items
We can sell items on your behalf through established resale channels
Particularly strong in music memorabilia, vinyl, vintage and collectibles
Our service takes care of the hard work, with the goal of earning that investment back through the sale of your items using our resources, network and expertise.
Specialist Valuation
Expert assessment of collectibles, memorabilia, vinyl, vintage fashion, art and antiques
Clear guidance on what to keep, what to sell and what to let go
Decades of experience knowing what things are actually worth
FREQUENTLY ASKED QUESTIONS
What areas do you service?
We are Melbourne-based and service the greater Melbourne metropolitan area. For larger projects: we are happy to discuss regional Victoria and interstate travel.
How much does it cost?
Every job is different. We provide a clear quote after an initial consultation, based on the scope of the project, number of crew members required and any additional services such as rubbish removal or selling. There are no hidden fees
How long will it take?
It depends on the size of the job. Most clearouts take anywhere from a few hours to a full week. If items are going to auction, that process may take a little longer but we will always give you a realistic timeframe upfront so you know exactly where you stand.
We have a storage unit we have been meaning to deal with for years. Can you help?
Absolutely: and you would be surprised how many people are in exactly this situation. We come to the facility, go through everything with you, value what is worth selling, arrange any donations and remove the rest. Many clients recover money from items they had forgotten about entirely, and walk away finally free of a monthly expense that was quietly draining them.
What makes Lose The Baggage different?
We are a family business. We have lived these situations ourselves: deceased estates, emergency vacates, storage units that got out of hand. We know how overwhelming it feels and have the skills and knowledge to sort through it.
Contact us
NDIS FAQ
In many cases, yes. Decluttering and home organisation services may be claimable under your Core Supports budget, specifically under Assistance with Daily Life. For participants whose disability makes it difficult to manage, maintain or navigate their home environment, a professional decluttering service can be considered a reasonable and necessary support. As with all NDIS supports, it needs to relate to a goal in your plan. We recommend speaking with your Support Coordinator or Plan Manager before booking to confirm it is right for your situation.
When we are performing the decluttering or organising work in your home, the relevant support item is 01_020_0120_1_1 — House Cleaning and Other Household Activities, within the Core Supports budget. This is general guidance only. Your Plan Manager or Support Coordinator will be able to confirm the correct line item for your individual plan.
Absolutely. As a plan-managed or self-managed participant, you are able to engage unregistered providers like us. Ensure to confirm with your Plan Manager that the service is claimable under your plan before we get started and we will provide all the documentation you need to process the claim.
If your plan is managed directly by the NDIA, you will need to use a registered NDIS provider. We are not currently registered with the NDIS. If you are unsure how your plan is managed, your Support Coordinator or the NDIA can clarify that for you quickly.
We do. We understand that coming into someone's home; particularly a family navigating disability, requires patience, sensitivity and discretion. We work at your pace, never rush and consult with you to ensure individual needs are met. Every job is different and we treat it that way.